In Stock — Shipping in 7 Days
When you purchase Wuthering Waves Merchandise that is in stock, we will ship it within 3-7 days and it will arrive within 7-15 days. If the delivery exceeds this timeframe, please feel free to contact us via email for assistance.
Pre-ordering is necessary for the latest
When purchasing Wuwa Goods that is available for pre-order, we will dispatch it to you immediately upon receipt and it will arrive within 7-15 days. However, please be mindful of the estimated shipping time for the merchandise when making your purchase.
Wuwa Merch —— Shipping in 7 Days
Wuwa Official Merchandise — In Stock
Refund Service
Full Refund before Shipping
Prior to shipment, you can request a full refund for your purchased Merch at any time. Simply inform us by sending an email to support@Wuwamerch.com .
Replacement for Damaged Items
If you receive Wuthering Waves Official Merch that is damaged during shipping, we will arrange a replacement for you. Please note that damage to the packaging is not included.
Partial Shipment for Mixed Orders
For mixed orders, we can ship part of your items promptly if their value exceeds $15, allowing you to enjoy your Wuwa Merchandise without delay while the rest are on their way.